India Data Entry Services is one of the leading names in invoice processing services in India that is spreading its wings all over the globe. Not only we are recognized as a dependable name when it comes to efficient and accurate invoice processing services, but we also excel in providing customized support to our clientele.
Our professional and devoted team of invoice processing specialists has shown their knack for increased client satisfaction, driven by flawless service and speedier response time, performing within the stipulated time frame.
We, at India Data Entry Services, cater to all your needs for invoice processing services or account payable processing services. Various types of invoices are processed, including vouchers, purchase orders, etc. with the help of software applications like Ephesoft, Alfresco and Pronto ERP.
With a proven track record of serving a bundle of industries, India Data Entry Services specializes in maintaining invoice processing for clients in the healthcare domain, catering to their compliance standards.
The Client
The client is a recognized healthcare provider name in the healthcare market in the US. It owns an eCommerce platform in the health and wellness domain. With over 30 years of its operations, it has developed a trust of transparent and ethical service from the healthcare seekers or patients.
Problem Area:
In cases of delayed payments or hindrances in the payment process, penalties are levied. Also, huge operations of the client mean huge paper work and bookkeeping. Though the client is a leading hospital chain running over 200+ clinical facilities in the U.S. only, processing invoices and accounts payable in a limited time with complete efficiency was a big challenge.
Printing invoices and then entering the data manually was a cumbersome task. The client used to store on-site all the physical copies of the invoices making it difficult to retrieve and file.
Then the problem was deeply thought upon by the client and a solution was sought. The client realized that with the increased demand for remote working, greater transparency and faster reconciliation is important in the invoice processing function. Thus, a decision was made to replace existing manual invoice processes with digital document capture and workflow technologies.
Hence, it was seeking help to automate and modernize its account payable function for process improvement.
Solution:
We introduced the client to automation software to expedite invoice processing, specially designed for a healthcare client. After considering its benefits and value-added feature, the client accepted to adopt it.
We planned out a specific plan to assess the problem areas and systematically approach each one with certain solutions. We also ensured regulatory compliance (HIPAA, ICD-10), and ACA compliance to keep the records safe, confidential, and secure that are associated while working for a healthcare client. Medicare and Medicaid reimbursement was also streamlined, focusing more on patient care.
Here’s what we did to the client’s accounts payable processing function:
- Indexing of documents
- Digitally transformed medical invoices, supply documents, records, stock inventory, etc.
- Manual/automated data entry
- Matching a purchase order with invoice
- Auditing and reconciliation of scanned invoices
- Maintaining a log of all the transactions
- Creation of elaborative reports
- Extraction of data from the header or line items
- Digitally preparing e-invoice receipts
- Making purchase order receipts of supplier invoices
- Automated invoice reading
Result:
The client was elated to know that India Data Entry Services was able to provide 100% accuracy and secured invoice data entry services in the stipulated time. Exceptional time saving and error-free processing was possible only with the efforts of the expert team at India Data Entry Services.
- 85% of invoices processed directly onto the software
- Manual invoice maintenance and processing were reduced by 81%
- Digitization of all the invoices in preferred formats
- Easy and efficient handling of bulk invoice volume
- Image capture of backlog invoices
- Avoidance of any kind of delays in invoice processing
- Avoidance of re-keying of paper-format receipts
- Transfer of information to customers electronically
- Reduced errors and duplicity
For your customized invoice processing services for the healthcare industry, write to us or contact our specialists today.